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Social


Our social commitment

At the Príncipe Pío Transport Interchange, we believe that the success of an organisation is not defined solely by its financial results, but also by its ability to contribute to the common good. That is why we are committed to initiatives that drive social progress, improve quality of life, and foster more equitable and inclusive environments. Our work goes beyond service provision: we strive to create a real and lasting impact through actions that strengthen the social fabric and promote a more supportive and cohesive community.

Support for social projects

One of the core pillars of our social commitment is our collaboration with the NGO Aldeas Infantiles SOS, an organization dedicated to ensuring that children grow up in a safe and supportive family environment. Through our participation in the Empresa Solidaria campaign, we have allocated 0.7% of our corporate tax contributions to fund projects that support vulnerable children.

Accessibility for everyone

At Príncipe Pío Transport Interchange, we strive to make our facilities welcoming and accessible to all. Understanding the importance of universal access, we’ve put in place features like tactile paving and easy-to-read maps to help people with visual impairments or limited mobility move around comfortably and safely. Our goal is to ensure everyone can enjoy the hub without barriers.

Accessibility for everyone

At Príncipe Pío Transport Interchange, we strive to make our facilities welcoming and accessible to all. Understanding the importance of universal access, we’ve put in place features like tactile paving and easy-to-read maps to help people with visual impairments or limited mobility move around comfortably and safely. Our goal is to ensure everyone can enjoy the hub without barriers.

Anti-Harassment Policy

Safety and respect are core values for us. To ensure that all users and staff feel safe and protected, we have implemented an Anti-Harassment Policy with clear rules and effective procedures to prevent any form of harassment—whether verbal, physical, or psychological—within our facilities. This policy is designed to create a respectful, violence-free environment that promotes the well-being and dignity of everyone interacting with the interchange.

Human Rights

At Avenida de América Transport Interchange, we are committed to respecting human rights and ensuring transparent, responsible business practices. We implement a Due Diligence Policy that promotes fair competition and compliance with all applicable laws and regulations. We require our partners and supply chain to adhere to international standards, such as the OECD Guidelines for Multinational Enterprises and the UN Guiding Principles on Business and Human Rights. Additionally, we assess our contractors through processes that verify whistleblowing policies, commitment to labor rights, inclusion, health and safety, and anti-corruption measures.

Human Rights

At Avenida de América Transport Interchange, we are committed to respecting human rights and ensuring transparent, responsible business practices. We implement a Due Diligence Policy that promotes fair competition and compliance with all applicable laws and regulations. We require our partners and supply chain to adhere to international standards, such as the OECD Guidelines for Multinational Enterprises and the UN Guiding Principles on Business and Human Rights. Additionally, we assess our contractors through processes that verify whistleblowing policies, commitment to labor rights, inclusion, health and safety, and anti-corruption measures.

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    © 2025 | Intercambiador de Transportes Príncipe Pío

    Let's get in touch

    Give us a call or drop by anytime, we endeavour to answer all enquiries within 24 hours on business days.

    (222) 400-630

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      INTERCAMBIADOR DE TRANSPORTES AVENIDA DE AMÉRICA SAU es Responsable del tratamiento de los datos personales, de conformidad con el RGPD y la LOPDGDD, con la finalidad de gestionar las comunicaciones con los usuarios y conservar los datos durante no más tiempo del necesario para ello. No se comunicarán los datos a terceros, salvo obligación legal. Puede ejercer los derechos de acceso, rectificación, portabilidad, supresión, limitación y oposición en AVENIDA DE AMÉRICA, 9A PLANTA -1 - 28002 MADRID (Madrid), o a través del e-mail: intercambiador@intercambiador.net. Asimismo, puede presentar una reclamación ante la autoridad de control en www.aepd.es.

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      Access by car

      • From the city centre, access via Plaza de España, heading down Calle Princesa or Gran Vía, then turn right onto Paseo de la Florida (even numbers), near Nº2.

      • From the north, access via the A-6, through Av. de Valladolid and Paseo de la Florida (odd numbers), continue to the roundabout at Glorieta de San Vicente, make a U-turn, and join Paseo de la Florida (even numbers) near Nº2.

      • From the south, access via the southern section of the M-30, heading towards A-42 or A-4. There is also access from the A-5.

      CONTACT

      • TRAVELER INFORMATION

        Information Point on Level -2
        917 584 230 

      • TRANSPORT OPERATORS

        Arriva Madrid:
        912 260 418 | ➜ Web
        Auto Periferia SA:
        916 371 228 | ➜ Web
        Cevesa:
        915 393 132 | ➜ Web
        El Gato-Interbus:
        915 304 459 | ➜ Web
        Empresa Martín:
        916 886 333 | ➜ Web

      • MADRID METRO

        Customer service: 900 444 404
        ➜ Website

      • EMT

        Customer service: 900 878 331 | 914 068 810 | ➜ Website

      • PRÍNCIPE PÍO S.A. TRANSPORT INTERCHANGE

        Control center:  917 584 230

        Management:  917 130 626

        info@itppsa.com

      CONTACTO

      • INFORMACIÓN AL VIAJERO

        Punto de información en Nivel -2
        917 584 230 

      • OPERADORES

        Arriva Madrid:
        912 260 418 | ➜ Web
        Auto Periferia SA:
        916 371 228 | ➜ Web
        Cevesa:
        915 393 132 | ➜ Web
        El Gato-Interbus:
        915 304 459 | ➜ Web
        Empresa Martín:
        916 886 333 | ➜ Web

      • METRO DE MADRID

        Atención al cliente: 900 444 404
        ➜  Sitio web

      • EMT

        Atención al cliente: 900 878 331 | 914 068 810 | ➜ Sitio web

      • INTERCAMBIADOR PRÍNCIPE PÍO S.A.

        Centro de control:  917 584 230

        Administración:  917 130 626

        info@itppsa.com

      Acceso en coche

      • Desde el centro por la Plaza de España, bajando por la calle Princesa o Gran Vía, girando a la derecha e incorporándose a Paseo de la Florida (pares), en la altura del Nº2.
      • Desde el norte, acceso desde la A-6, por Av. de Valladolid y Paseo de la Florida (impares), hasta la rotonda de la glorieta de San Vicente y realizar el cambio de sentido, incorporándose a Paseo de la Florida (pares), en la altura del Nº2.
      • Desde el sur, acceso por la M-30 sur, dirección A42, A4, también hay un acceso desde la A-5.

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